Quality

Highscope Engineering has established, documented, implemented & maintained quality management system and continually improves its effectiveness covering the requirements of ISO 9001: 2008. Highscope Engineering has been certified through Quality registrar system and has been ac-credited to ASCB(E) for ISO 9001:2008.

All our control panel designs and the software development goes through a quality controlled process where at every stage the internally generated documents are submitted to client consultant for their review and comments. Only upon incorporating the client comments and receiving the approved documents from client we proceed with fabrication of our products. All our panel / projects is accompanied by MRB (Manufacturing Record Book) and IOM (Instruction and Operating Manual ) as a standard practice. We also maintain a detailed document transmittal for every project that we execute.

Quality Policy:

As one of the leading companies in UAE, High Scope Engineering FZC’s success depends on its ability to focus on Quality as top priority throughout its business activities, based on the principles of continuous improvement and the High Scope Engineering FSC’s values.

This Quality Policy outlines the framework for effective Quality Management throughout “High Scope Engineering FSC”, in accordance with applicable international standard, ISO 9001:2015, legislations and contractual obligations and to satisfy the applicable requirements of its customers, stakeholders and interested parties.

This commits us to the following obligations:

  • Enhance customer satisfaction by providing best services that meets the needs and exceed the expectations of its customers.
  • Updating and monitoring the Quality Management System with a view of continually improving it.
  • Provide Training to all the employees to enhance their competency and Professionalism
  • Ensure effective communication, both internal and external, to ensure a program of continual quality improvement.
  • Engage its employees to set measureable objectives and targets for QMS, revise objectives through regular review, audit and monitoring its performances.

Quality Objectives

  • Quality checking at every stage.
  • To become Zero complaint organization on our services.
  • Immediate action upon customer complaints within 24 hours.
  • Adoption of up date know how for the enhancement of performance.

Safety Policy

At Highscope we make sure that our organization is a safe place, and the environment, facilities, equipment and substances are subject to safe systems of work to prevent risks to health or safety. It is our policy to ensure that safety is a line management responsibility. We conduct periodic meeting to monitor the effectiveness of our safety policy. We also educate and train our new employees to maintain the ongoing safe working environment in our firm before they began their duty.

We promote personal responsibility to avoid and prevent health hazards and injuries to themselves and to others who may be affected by their acts or omissions and to cooperate with the organization to comply with its duties, requirements and statutory obligations.